| Although Challow’s abilities allow us to develop bespoke systems to meet any requirement, we do realise that there is sometimes no point I reinventing the wheel. If an existing product can be extended or customised to meet the requirement, Challow is able to perform a range of services to deliver the ideal solution. In some cases, these “extendable” products may prove more cost effective to implement.
Challow partners with both Microsoft and FrontRange which both provide CRM products that offer excellent base platforms which can be customised to meet specific requirements. By using these products, Challow can implement solutions faster without needing to develop a solution from scratch.
Microsoft CRM is a relatively new entry into the CRM market place but is backed by Microsoft Business Solutions pedigree and continued investment. Microsoft CRM is focused on the Medium Sized organisation looking for back office integration. With an easy to use interface, SQL 2000 database and fully accessible API, Microsoft CRM offers the ideal platform for a scalable CRM solution.
FrontRange’s Goldmine Business Contact Manager and Corporate Edition products provide a solution to meet all companies Customer Relationship requirements.
With the advent of open architecture relational databases such as SQL being used as core databases in many products, it has become possible to easily integrate bespoke extensions into them. This opens up a number of possibilities for integrating back office applications, such as CRM and financial applications, or extending in-house applications by sharing data on an extranet or web site.