When required, Challow engineers will attend site to resolve IT related problems that are not possible to resolve telephonically or remotely. As a general rule, Challow only provides Onsite Support for companies within the Greater London area. This allows our engineers to react quickly and attend site as soon as possible.

Onsite support is ideally suited to companies with mission critical applications or a high dependency on IT where downtime is just not an option. Where Onsite Support is required, Hardware Maintenance is usually provided as an integral part of the support service.

Network Infrastructure Assessment

As companies change, so do their IT requirements. Challow provides a Network Infrastructure Assessment or IT Health Check to assess the current state of IT within a company. This is then married up to business objectives and requirements to determine how well your IT is working for your company.

These Network Infrastructure Assessments are ideal for companies that are unsure of their current state or wishing to upgrade, but are unsure how to achieve the greatest return on their investment.